Shipping policy
Our Shipping Policy
At Glow Therapy, we aim to deliver your order quickly and efficiently. We offer a variety of shipping options to meet your needs and preferences.
Shipping Methods and Rates
We offer the following shipping methods:
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Standard Shipping: Estimated delivery within 5-7 business days. Shipping rates start at $10.99.
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Expedited Shipping: Estimated delivery within 3-5 business days. Shipping rates start at $19.99.
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Next-Day Shipping: Estimated delivery within 1 business day. Shipping rates start at $39.99.
Order Processing Times
We typically process and ship orders within 1-2 business days of receiving payment. During peak seasons, such as holidays, processing times may be extended slightly.
Shipping Destinations
We currently ship to all 50 United States and Canada. We are working to expand our shipping destinations to additional countries in the near future.
Shipping Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking information. You can track your package's progress directly on the shipping carrier's website.
International Shipping
For international orders, please contact our customer service team at [email protected] or call us at [phone number] for a shipping quote and estimated delivery time.
Shipping Insurance
We highly recommend purchasing shipping insurance to protect your order against loss, damage, or theft. Shipping insurance is available for an additional fee.
Delivery Address
Please ensure that the shipping address you provide is accurate and complete. We are not responsible for packages that are delivered to incorrect or incomplete addresses.
Undeliverable Packages
If a package is returned to us due to an incorrect or incomplete address, we will contact you to arrange for reshipment or a refund. Please note that reshipment charges may apply.
Our Commitment to You
We are committed to providing our customers with a positive shipping experience. If you have any questions about our shipping policy, please do not hesitate to contact our customer service team.